Contact
We're a small team and we read every message. Whether it's a question before you buy, help choosing your fit, or an issue with an order, we're happy to help.
Email: yxcs2774@outlook.com
Response time: Within 24 hours, Monday to Friday. Messages sent over the weekend are answered on Monday.
Business address:
XIULANCHENMS INC
2230 S Jackson St
Casper, WY 82601
United States
Before you write
- Shipping: Free standard shipping on all US orders. Estimated delivery is 5-10 business days. Every order is tracked.
- Returns: You have 30 days from delivery to request a return. Items must be unworn, unwashed, and in original packaging. Return shipping is paid by the customer.
- Order status: You'll get a tracking number by email as soon as your order ships. Please check your spam folder if you don't see it.
Still need us? Email yxcs2774@outlook.com and include your order number if you have one. It helps us answer faster.